Refund Policy

Refund Policy

At Swillia, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a refund on all products returned within 30 days of purchase. To be eligible for a refund, the product must be unused and in its original packaging.

To initiate a refund, please email us at refuds@swillia.com with your order number and the reason for the return. We will provide you with further instructions on how to proceed with the return.

Please note that the customer is responsible for the cost of return shipping. Once we receive the returned product, we will inspect it and issue a refund to the original payment method within 7-10 business days.

If you receive a damaged or defective product, please email us at refunds@swillia.com within 5 days of receiving your order. We will provide you with instructions on how to return the product and issue a refund or replacement, depending on your preference.

If you have any questions or concerns about our refund policy, please contact us at refunds@swillia.com We are happy to assist you.