General question

If you are not packing or shipping, we can change your order. Please contact us with your new information to see if this is possible.

Sometimes tracking information can be incorrect and packages are marked as delivered before they actually arrive. Your order will probably be delivered within a few days, but you should check with your neighbors and/or the post office in the meantime! If you do not receive your order within a few days, please email us

Our Payments

We accept all major credit cards. Secure payments through the Stripe processor.

All payments are processed securely with SSL encryption.

Yes, you will receive a payment confirmation to your e-mail address after placing an order on our website.

Shipping

Yes, we are very close to receiving your order! Once your order ships, you will receive an email with a tracking number that you can use to track your order by clicking here.

Once the order is shipped, the shipping address cannot be changed.

We are very sorry for the delay of your package! Although tracking does not indicate this, we can assure you that your package is still in transit to you. Please note that orders typically take 10-15 full business days to be delivered. Business days do not include weekends and holidays. We do our best to ship orders as quickly as possible.

Our products are usually shipped within 3-7 business days (business days do NOT include weekends or holidays)! Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

We are happy to change the shipping address of your order! Please send your new shipping address to our team by clicking HERE, as we can only make changes to your order if it has not yet entered the packing and shipping process.